Crisis managers are good at managing crises. Therefore they will start to become stressed when there is no crisis to manage. Smooth running organisations are not their thing. Ones where they have to intervene often are the way they like it. Why do we let them do it? Continue Reading →

In theory we all base our decisions on Evidence. In practice, Evidence in decision-making is greatly overrated. Continue Reading →

Well, it looks like Europe has got sick of peace and prosperity. It has been nearly 25 years since there were major wars between the “East” and “West”. Now it looks like the USA and Russia are wanting to have a show of strength again. Continue Reading →

The short story is that Servage sent me a message telling me that there were pages on my blog that were infected with malware. I checked and they were disabled test sites that may have been infected with something so I deleted them. Problem fixed I thought. No.

Servage blocked the site completely so it looked as if it was disabled. They then refused to allow me to have the site re-enabled and every request I made was responded to with a form letter telling me to take security precautions that I had already taken. If they bothered to check this would have been obvious.

So I have extracted the files and recreated the parts of my website I can conveniently do so but the blog itself is now not able to be used because of a bug in an upgrade script that corrupted the database, disabling access to the admin interface of wordpress. I could only see the public part of the blog. My plan was to cut and paste the content to another blog to recover content. Servage put paid to that idea.

So am I annoyed with Servage? Yes I am. I found their service approach to be dreadful. What they offer is attractive but is it really worth the trouble it causes to have such poor service? I decided not.

I may write more about this but for the moment I will leave you with the simple message. Avoid using Servage.